Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed slightly. We will notify you if there are significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
• Nigeria: 3–7 business days
• International orders: 7–15 business days (depending on location)
Please note that delivery times may vary due to customs, carrier delays, or peak seasons.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Shipping Confirmation
You will receive a shipping confirmation email once your order has been dispatched. Please ensure your email address is correct at checkout.
Incorrect Address
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before placing your order.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us at support@mickeysbrand.com so we can assist you.
Customs & Import Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping, please contact us at:
support@mickeysbrand.com